Contacts
Write to us whenever you need to. Questions about Cervok — how the seven extracts are dosed, how to take the capsules, where an existing parcel has reached — all go to the same inbox, and it is read around the clock, on weekends and on public holidays alike. There is no closing time and no queue number to remember.
The one address for everything is [email protected]. It reaches the same team that packs and dispatches the bottles, so nothing is passed between departments. If your message is about an order already placed, add the phone number you gave us — that is how we find your record in seconds instead of minutes.
Getting a parcel moving
For a question, email works well. For a delivery it is the slow road. Use the short order form on our home page instead — a name and a number are enough — and an operator will ring you to settle the address, the quantity and the amount due. Cash changes hands only at the door, when the rider gives you the box.
What to expect in a reply
- A straight answer about the formula, the intake schedule or the course length.
- The current status of a parcel, if you give us the phone number it was ordered on.
- A fix, the same day, if a bottle arrived damaged or with a broken seal.
- Confirmation that your details have been removed, if that is what you ask for.
Two limits worth knowing
There is no walk-in counter and no published phone line: every conversation starts either in the inbox above or in the callback that follows an order. The second limit is medical — nobody here can advise you about treatment you already take, so that question belongs with a qualified specialist before any herbal course begins.
Buying safely
Cervok is supplied here and nowhere else. If you have been offered the same bottle on a marketplace, in a pansari shop or by a private seller, send us the listing at [email protected] — it helps us keep copies off the market and it saves the next buyer the trouble.